FAQ

Here you can find instructions on how to measure your ring size

If you need a smaller or larger ring size than we list in our online shop, please contact us. Since we make each ring individually, any ring size is possible. We have even developed our own ring measuring system with which we can also produce intermediate sizes - until the ring fits exactly and like a glove!

Here you can find the instructions for a ring size adjustment

We source Fairmined Eco Gold from mining cooperatives in Asia and South America that extract the gold 100% fairly and ecologically: with wash bowls, wash troughs and vibrating tables. By using the gravity method, the use of highly toxic chemicals such as cyanide or mercury can be avoided.

We source Fairtrade gold from mining cooperatives in South America that operate 100% fairly, but not 100% ecologically. The difference often lies in the geological gold deposits. Fairtrade gold is also extracted using the gravity method. From a technical and economic perspective, it does not always make sense to completely avoid chemicals. However, these are always used in closed cycles under high safety and environmental standards.

If you want to know more about our Eco+Fairtrade raw materials, then read here.

Our jewelry is made in our workshops in Hamburg-Ottensen – 100% hand-forged.

Our fair trade sapphires from Sri Lanka are neither chemically nor radioactively treated. The stones are only heat-treated in a natural way so that the colors are even more effective.

Engraving is possible on certain pieces of jewelry. Please send us an email if you would like a custom engraving for your piece of jewelry and we will try to make it possible.

Our jewelry is always made individually and that takes time. Depending on the order situation and the piece of jewelry, it is possible to speed up production. Please send us an email in advance with the desired date and we will try to make it happen. Please also note our shipping information.